Why Do I Need To Find A Freight Forwarder? Can't You Book Directly With The Shipping Company?

When the cargo owner has a large number of fixed monthly cargo import and export shipping demand, although in theory, it can directly find the shipping company to book the space and communicate and negotiate on the price and other issues, but there are many problems in the actual operation process. The core business of the shipping company focuses on ship operation, and in terms of booking services, it can only provide shipping space, but lacks in-depth understanding and professional guidance for other key operational links in the transportation process, such as specific loading and unloading requirements of goods and precautions for the transportation of special goods.

1. Freight forwarder's professional ability: accurate planning of transportation schemes
Freight forwarding companies such as Heyuan Supply Chain (Jiaxing) Co., Ltd. have unique value in the field of ocean shipping booking. From the perspective of professional competence, the complexity of international shipping is beyond imagination, with crisscross routes, numerous global ports and their own characteristics, and frequent changes in shipping schedules affected by various factors. The physical and chemical properties of different goods, size specifications and other transportation requirements are very different, and the corresponding destination required route combinations are also very different. With a professional team, Heyuan Supply Chain (Jiaxing) Co., Ltd. has long cultivated the global shipping market and accumulated profound professional knowledge. Like experienced navigation guides, they can accurately plan the most suitable transportation routes according to the specific characteristics of the customer's cargo.

 

Taking the transport of dangerous goods as an example, its freight forwarders are familiar with the international transport classification standards for all kinds of dangerous goods, and can quickly screen out the ships and routes with professional dangerous goods transport qualifications and safety protection facilities to ensure that the entire transport complies with international safety standards and avoids potential dangers. For the transportation of cold collections, ships with advanced refrigeration equipment and stable temperature control technology can be accurately matched, and shipping space can be arranged reasonably according to the preservation requirements of the goods to ensure that the quality of the goods is not damaged. At the same time, the company is also an expert in the field of international trade regulations, customs policies and transportation insurance, and can provide customers with detailed consulting services to help customers avoid legal and policy risks in the complex international trade environment to ensure smooth customs clearance and transportation of goods.

 

In contrast, when the cargo owner works directly with the shipping company to book the space, due to the lack of professional shipping knowledge and experience, it is often difficult to choose among many transportation options, and it is difficult to develop the best transportation plan that fits the characteristics of the goods and their own interests.

2. Freight forwarder risk control: protect goods in response to crisis
In terms of risk control, crises abound during shipping. Bad weather may cause ship turbulence or even damage to goods, port congestion will disrupt the rhythm of transportation and lead to cargo delay, and ship failure will directly threaten the safety and timeliness of cargo transportation.

 

With rich industry experience and extensive business network, Heyuan Supply Chain (Jiaxing) Co., Ltd. can respond quickly in times of crisis. When encountering port congestion, it can rely on its good cooperative relations with multiple ports to quickly coordinate the transfer matters, transfer the goods to nearby alternative ports, or closely communicate with the shipping company to adjust the shipping schedule, re-plan the transportation path, and fully ensure that the goods arrive at the destination on time. In terms of transportation insurance, the company will carefully select suitable insurance programs for customers according to the value of goods and transportation risks, once the goods are unfortunately damaged, customers can obtain corresponding compensation according to the insurance terms, and minimize the loss. In contrast, the primary task of shipping companies is to ensure the safe operation of the ship itself, and it is difficult to pay sufficient and detailed attention to the specific needs of customers' cargo when responding to emergencies.

 

In addition, shipping companies usually do not take the initiative to handle transportation insurance for customers, which makes customers have to bear all the risks in the process of transportation of goods, once there is a loss, they often face huge economic pressure.

3. Freight forwarding cost control: strive for preferential integration and cost reduction
Cost control is one of the key concerns of shippers. In the long-term market operation, Heyuan Supply Chain (Jiaxing) Co., Ltd. has established a solid cooperative relationship with many shipping companies, like a negotiator with rich negotiating resources.

 

They can conduct in-depth negotiations with shipping companies according to the customer's transportation scale, cargo type and transportation frequency, and obtain more competitive freight prices and preferential service terms for customers. For example, for customers with long-term stability and large volume of transportation, a certain percentage of freight discounts or additional services can be obtained. At the same time, the company creates one-stop logistics solutions for customers by integrating warehousing, loading and unloading, customs clearance and other logistics resources. This integration not only reduces the tedious process of separate coordination between customers and multiple suppliers, but also reduces overall logistics costs through economies of scale.

 

If the shippers book the shipping company directly, they can often only passively accept the standard price announced by the shipping company, and there is almost no room for negotiation. Moreover, when other logistics supporting services are needed, the cargo owner needs to contact and cooperate with different service providers such as warehousing and customs declaration, which not only increases the communication cost and time cost, but also easily leads to inefficiency due to poor connection of all links, further pushing up the total logistics cost.

4. Freight forwarder qualification compliance: qualified to ensure compliance
In terms of qualification and compliance operation, Heyuan Supply Chain (Jiaxing) Co., Ltd. holds a comprehensive and legal qualification license, and has mature operational experience and standardized operating procedures in key business processes such as customs filing, inspection and quarantine.

 

They are familiar with the details of customs policies in different countries and regions, and can accurately prepare various customs declaration documents to ensure that goods pass customs inspection smoothly in the import and export link. For general cargo owners, it is very difficult to deeply understand and master these complex and professional qualification requirements and procedures. If the shippers rush to book the shipping company directly, they may be in trouble in the early stage of transportation due to insufficient understanding of the relevant qualification regulations or wrong procedures, and may even face serious legal consequences due to violations of laws and regulations, which will hinder the transportation of goods and bring unnecessary losses to the enterprise.

 

5. Freight forwarding service quality: Provide full quality service
From the perspective of service quality, Heyuan Supply Chain (Jiaxing) Co., Ltd. focuses on customer experience and is equipped with a professional customer service team, which is like a caring logistics butler.

 

Whether it is the consultation in the early booking stage, the procedures in the booking process, or even the status tracking of goods in transit, the customer service team can respond quickly to customer needs, timely reply to inquiries and effectively solve problems. Through the logistics tracking system provided by the company, customers can understand the location of the goods in real time, transportation status and other information, to ensure that the whole transportation of goods is transparent, safe and controllable.

 

Shipping companies mainly serve large-scale cargo transportation business, in the face of small and medium-sized cargo owners personalized needs, often powerless. When communicating with the shipping company, customers may encounter delays in reply and incomplete solution of problems, resulting in anxiety and uncertainty in the transportation process.

 

To sum up, in the shipping booking business, freight forwarding companies such as Heyuan Supply Chain (Jiaxing) Co., Ltd. have become the ideal partner for shippers with their professional advantages, risk prevention and control capabilities, cost control methods, qualification and compliance assurance and excellent service quality. At present, with the vigorous development of international trade and logistics transportation, cargo owners should prudently choose and actively seek reliable freight forwarding companies to escort the shipping journey of goods and ensure the smooth development and efficient operation of international trade business.

 

1. What measures does the freight forwarding company take in terms of cost control?
The freight forwarding company has established a solid cooperative relationship with many shipping companies, and can negotiate with shipping companies according to the customer's transportation scale, cargo types and transportation frequencies, and strive for more competitive freight prices and preferential service terms. At the same time, by integrating logistics resources such as warehousing, loading and unloading, customs declaration, we can create one-stop logistics solutions for customers and reduce the overall logistics cost.

 

2. What are the disadvantages of booking space directly from the shipping company in terms of cost control?
The owner of the cargo directly to the shipping company booking space often can only accept the standard price published by the shipping company, lack of negotiation space. In addition, if other logistics services are needed, it is necessary to contact and coordinate with different suppliers, which increases the cost of communication and time, and may also lead to inefficiency due to poor connection, further pushing up the total cost of logistics.

 

3. What are the characteristics of freight forwarding companies in terms of qualification and compliance?
For example, Heyuan Supply Chain (Jiaxing) Co., Ltd. holds a comprehensive legal qualification license, has mature operational experience and standardized procedures in customs filing, inspection and quarantine and other key business processes, is familiar with the details of customs policies in different countries and regions, and can accurately prepare customs declaration documents to ensure smooth customs clearance of goods.