Heyuan’s Top Developments Of 2025: Driving Smarter Air Cargo Solutions
In the logistics park of Jiaxing, Zhejiang, the technical team of Jiaxing Heyuan Supply Chain Co., Ltd is testing a new generation of air cargo management platform. Its self-developed "Volatility Index" tool is real-time beating the rate fluctuation data of global routes, providing freight forwarding companies with accurate booking decision support. As a leading domestic air cargo solution provider, Heyuan focuses on intelligence, flexibility and customization in 2025. Through the upgrade of nine core technologies, it helps freight forwarding companies cope with rate fluctuations, simplify operational processes, and expand emerging markets. This article will analyze how Heyuan has become an "accelerator" for the digital transformation of air cargo from the dimensions of technological innovation, user experience, and market adaptation.
Table of Contents
1. Volatility Index: Real-time data drives booking decisions
2. New menu interaction upgrade: efficiency and experience double improvement
3. Non-IATA options: flexible solutions to break certification barriers
4. Contract rate management: centralized integration of bargaining resources
5. Static rate dashboard: full-cycle rate intelligent monitoring
6. Professional freight solutions: in-depth coverage of segmented scenarios
7. Electronic booking entrustment: refined breakthrough in authority management
8. Heyuan Pay expansion: localized payment innovation in emerging markets
9. IATA code management: standardized support for enterprise-level operations
Volatility Index: Real-time data drives booking decisions
The core value of dynamic rate monitoring
The Volatility Index launched by Heyuan in 2025 provides freight forwarding companies with visual market trend analysis by capturing real-time rate data of 200+ airlines worldwide:
Two-dimensional analysis:
Trend judgment: clearly mark the rate "increase/decrease/stable" trend, such as the rate fluctuation of the Middle East route in the fourth quarter of 2024 exceeded 15% When the volatility index is used, the system issues an orange warning 3 days in advance;
Volatility intensity: The volatility is displayed in color (green <5%, yellow 5%-10%, red >10%). A freight forwarding company adjusted its booking strategy based on the index and saved 12% of costs during the Red Sea crisis.
Practical case:
After using the volatility index, a freight forwarding company in Shanghai shortened the booking cycle of the US West Coast route from 72 hours to 24 hours. Peak booking reduced the cost of a single ticket by 8%, saving more than 2 million yuan in freight annually.
Data-driven risk management
The system automatically generates a "Rate Fluctuation Impact Report", including alternative route recommendations (such as automatic matching of transit plans when rates suddenly increase) and insurance plan recommendations (freight insurance is recommended for high-volatility routes);
A cross-border e-commerce logistics company locked in low-volatility period bookings before the Black Friday promotion in 2024 through index prediction, reducing space costs by 15% and increasing on-time delivery rates to 98%.
New menu interaction upgrade: efficiency and experience are both improved
Three core logics of interface reconstruction
Heyuan has made a subversive design for the platform menu to create an interactive system of "direct access to functions + scene adaptation":
Modular partitioning:
The core functions are divided into four major sections: "Quotation", "Booking", "Payment" and "Data". The average user operation path is shortened from 5 steps to 2 steps, and the actual operation efficiency of a freight forwarding company has increased by 40%;
Authorization differentiation:
The "Static Rate Management" module is exclusive to paid users, supporting batch import of 100,000+ bargaining rates; free users can quickly access the "Dynamic Rate Search" and "Electronic Entrustment" functions, and the time for new users to get started is shortened from 3 days to 1 hour.
User experience details optimization
The "Recently Used" shortcut bar has been added, and the recall rate of commonly used functions has increased by 60%;
Mobile terminal adaptation upgrade supports WeChat applets to receive rate change notifications in real time, and the response speed of salesmen in the field has increased by 50%.
Non -IATA options: flexible solutions to break certification barriers
Solutions for non-certified freight forwarders
For small and medium-sized freight forwarders that have not obtained IATA certification, Heyuan launched the Non-IATA Rate & Quote Air module to solve three major pain points:
Liberalization of rate input:
Supports manual entry of rates of cooperative agents (such as charter agreement prices, temporary promotional prices). A small and medium-sized freight forwarder connected to the rates of 5 regional agents through this module, and the quotation coverage rate increased by 30%;
Process compliance:
The system automatically verifies the legality of the rate (such as whether it includes fuel surcharges and safety fees) to avoid disputes caused by missing items in the quotation. After using it, the quotation error rate of a certain enterprise dropped from 15% to 2%.
Advantages of centralized data management
Establish a "non-IATA rate pool" to support screening by airline, port of departure, and cargo type, and improve matching efficiency by 50%;
A logistics company in Guangzhou integrated Southeast Asian dedicated line rates through this module, shortening the quotation time for a single ticket from 4 hours to 30 minutes, and the customer response speed is 20% ahead of its peers.
Contract rate management: centralized integration of bargaining resources
Digital precipitation of bargaining power
Heyuan's contract rate management system realizes direct connection with airlines and builds a closed loop of "bargaining - execution - analysis" for freight forwarding companies:
Multi-dimensional screening:
Supports the screening of contract rates according to "cost priority", "timeliness priority" and "sustainability priority". A cold chain logistics company selects airlines with low carbon emissions and high punctuality in pharmaceutical transportation through "timeliness + carbon footprint" double screening, and customer satisfaction is improved by 25%;
Smart price comparison:
Automatically compare the contract price with the real-time market price. When the market price is 10% lower than the contract price, it triggers an early warning. A large freight forwarder adjusts its booking strategy by 15%, saving more than 5 million yuan in annual costs.
Seamless process connection
When booking, you can call the contract rate with one click and automatically generate compliant transportation documents. After a certain automotive parts freight forwarder used it, the document error rate was zero and the customs declaration efficiency was improved by 60%.
Static Rate Dashboard: Full-cycle Rate Intelligent Monitoring
"Central Control Room" for Rate Management
The static rate dashboard developed by Heyuan realizes three core functions:
Real-time monitoring:
Display rate upload progress, surcharge changes, and expiration reminders (such as 7 days advance warning when a certain airline's fuel surcharge increases by 5% next month);
Data visualization:
Use heat maps to display the rate distribution of each route. Through analysis, a cross-border e-commerce logistics company transferred the high-rate period business of the East Coast route to the China-Europe route, and the space utilization rate increased by 35%;
Intelligent analysis:
Automatically generate the "Rate Health Report" to evaluate the market competitiveness of the bargaining rate. A freight forwarding company adjusted its bargaining strategy by 20% based on this, and the number of contracted airlines increased by 10.
Multi-scenario adaptation
Supports the generation of rate trend tables by week/month/quarter, which facilitates the financial department to make cost forecasts;
A Shenzhen electronic freight forwarder discovered through the dashboard that the rate fluctuations on the Japan route in Q3 were abnormal, and promptly switched to backup airlines to avoid profit losses caused by the surge in rates.
Professional freight solutions: in-depth coverage of segmented scenarios
Customized support for special cargo
Heyuan will expand its professional freight module in 2025 to cover three segmented scenarios:
Fresh cold chain:
Connecting with Qatar Airways' temperature-controlled cargo hold resources, providing a precise temperature control solution from -18℃ to +25℃. After a certain aquatic product exporter used it, the salmon transportation loss rate dropped from 8% to 2%;
Medical logistics:
For the transportation of human organs, it provides "priority booking + customs clearance green channel". A medical supply chain company uses this to increase transportation time by 40% and ensure the punctuality of transplant surgery;
Dangerous goods transportation:
Built-in IATA DG rule verification, automatic matching of compliant airlines, after a chemical logistics company used it, the dangerous goods declaration pass rate increased from 70% to 95%.
Process standardization advantage
Each professional scenario is equipped with an exclusive operation guide to reduce manual verification time. After a pharmaceutical company used the medical module, the compliance inspection time was shortened from 2 hours to 15 minutes.
Electronic Booking Delegation: A refined breakthrough in authority management
Flexible configuration of multi-level authority
Heyuan's upgraded eBooking Delegation system provides enterprises with "pyramid-style" authority management:
Three-tier authority system:
Headquarters level: set global rules (such as a single ticket budget limit of US$5,000);
Regional level: assign specific route operation permissions (such as only authorizing 3 agents for Southeast Asian routes);
Salesman level: limit the scope of operation (such as prohibiting the modification of orders with profit margins exceeding 15%).
After a multinational freight forwarder used it, the branch's over-budget booking events decreased by 80%, and the internal risk control efficiency increased by 70%.
Improved collaboration efficiency
Support batch agency booking, automatically synchronize customer preferences (such as designated airlines, packaging requirements), a furniture logistics company used this to shorten customer order processing time by 50%, and increase customer repurchase rate by 18%.
Heyuan Pay expansion: localized payment innovation in emerging markets
Global layout of multi-currency payment
Heyuan will focus on expanding the payment module in 2025 and achieve two major breakthroughs:
Vietnam market:
Connect to Taza Pay, support USD quotation and VND settlement. After a Sino-Vietnamese freight forwarder used it, the exchange rate conversion cost dropped by 3% and the capital turnover efficiency increased by 40%;
Indian market:
Integrate the Juspay payment system, support INR wallet recharge and USD booking, solve the foreign exchange settlement pain points of small and medium-sized freight forwarders in India, and after a local logistics company used it, the payment success rate increased from 60% to 95%.
Balance between security and convenience
Use blockchain technology to record payment flows to ensure that each transaction is traceable. After a cross-border e-commerce company used it, the financial reconciliation time was shortened from 3 days to 1 hour;
Support localized payment methods such as WeChat and Alipay, and the number of user registrations in the Southeast Asian market increased by 60%.
IATA code management: Standardization of enterprise-level operations
Intelligent management of the code system
Heyuan's IATA code alias tool solves the three major management problems of large freight forwarders:
Branch differentiation:
Assign exclusive codes to different offices (such as Shanghai branch code SHA-HY, Beijing branch code PEK-HY) to avoid internal confusion. After a national freight forwarder used it, booking errors caused by code errors decreased by 90%;
Authorization refinement:
Administrators can limit the scope of code use (such as only authorizing a certain code for dangerous goods transportation). A logistics group in Shenzhen used this to standardize the code use of 50+ branches, and operational compliance increased by 85%.
Data synchronization advantages
Automatically associate the airline, airport, and service type corresponding to the code, generate intelligent prompts (such as automatically displaying the dangerous goods ban rules of Shanghai Pudong Airport when entering the code PVG), and shorten the training cycle for new employees by 50%.
Summary
The nine core initiatives of Jiaxing Heyuan Supply Chain Co., Ltd in 2025 are essentially to solve the three major pain points of air cargo through technological innovation: decision-making difficulties under rate fluctuations, efficiency bottlenecks in operational processes, and localization needs in emerging markets. From dynamic rate monitoring to professional freight customization, from authority management to multi-currency payment, each functional upgrade is closely linked to the real scenario of freight forwarding companies, achieving the triple value of "cost reduction, efficiency improvement, and compliance".
For the industry, Heyuan's practice has proved that intelligence is not a simple technical superposition, but a precise breakthrough after a deep understanding of business pain points. When the volatility index helps companies avoid rate traps, when the electronic entrustment system reduces human errors, and when professional freight modules cover segmented scenarios, the digital transformation of air cargo can be truly implemented. As the head of a freight forwarding company said: "Heyuan's tools are not icing on the cake, but a 'digital armor' that allows us to gain a foothold in a complex market."
